This Privacy Policy applies to all of our platforms and governs the collection, usage, and storage of personal information related to the Vocaire platform and its services. By using the platform, you acknowledge and accept the practices described in this Privacy Policy. We are committed to protecting your privacy and ensuring the security of your personal information.
For physiotherapists: We collect personal information associated with your Google or Microsoft account, including your name and email address. We also collect usage statistics on the platform, the edits made on the drafted journal, and your voice while on the session.
For patients: We only collect the patient's voice while on the session.
For physiotherapists: We collect your credentials and personal data to ensure the security and integrity of our platform. Your edited journal drafts and voice are collected to continuously improve our services and provide a better user experience.
For patients: We collect the patient's voice to enhance the quality of care provided by the physiotherapist, allowing them to focus more on the patient and less on administrative work. The voice data is also collected to improve our services and ensure the accuracy of the AI-generated content.
We collect data through third-party integrations with Google Analytics, usage statistics with authorized cloud providers, and user registrations. We employ secure data collection methods to ensure the protection and privacy of your personal information.
We take data security seriously. Data is always encrypted using state-of-the-art technologies and stored securely using third-party services of authorized cloud providers. We implement strict access controls to ensure that patient and journal data is only available to those who absolutely need it to ensure the quality of our services. We continuously review and update our security measures to protect your personal information.
Data is retained indefinitely or until the maximum duration allowed by law, unless a user requests its deletion. We regularly review our data retention practices to ensure compliance with applicable laws and regulations.
We only share data with trusted third parties when required by law, or when necessary for the provision of our services. Data is shared with third-party journaling software integrations through secure APIs. We diligently vet these third-party providers and only partner with those offering strong security measures. However, Vocaire does not develop these integrations and is not liable for any security flaws these integrations might pose.
We respect your rights concerning your personal information. Users have rights as required by law, including the right to access all collected data, request rectification or deletion of their personal data, and object to or restrict certain data processing activities. We are committed to honoring these rights and ensuring a transparent and user-friendly process for exercising them.
If data is transferred across borders, we ensure that appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws. Data storage and transfers are managed by authorized cloud providers who maintain high standards of security and data protection.